csm

Scrum Master Certification

Certified Live Online In Person Two Days

Taking our CSM class doesn’t just help you become a ScrumMaster, it helps you become a great ScrumMaster.

This two-day course gives you the tools you need to take your team from good to great so that you don’t just get the job and fill a role, you do the job well and excel.

This training is practical and offers real-world solutions that goes beyond classroom theory, delivered by experienced facilitators who are experts in their field.

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Group discounts for 10 or more

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Trainers

Learn from experts who provide actionable solutions to real-world Scrum problems

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Practice techniques you can apply as soon as class is over

guidance

Lively, fast-paced schedule with time for discussion and to get your questions answered

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If you're a project manager looking to take your skills to the next level, or if you have ever sat in a meeting that was poorly organized with a lack of clarity - this is a great course for you!
Alex Bass
This was one of the best on-line learning experiences I have had. It was hand-on and collaborative even though it was done virtually. I particularly love how all the content was still available after the course was over so I could continue to prepare for the certification exam on my own. But not that I needed it, I was more than prepared for the exam once the course was complete.
Brian Boyd
There are a ton of articles and videos on-line on the subject of Scrum (many of them written by Mike Cohn and the team at Mountain Goat) and this course does a great job of distilling the lake of information into a manageable and consumable course. Mike Cohn and the other instructors are invested in the success of Scrum at your organization and how much they care really shines through. I have several years of experience working in a Scrum environment and I highly recommend this course for anyone looking to learn new ways to really take their team to the next level.
Drew Grubb
I’d highly recommend the scrum master course to anyone managing a team of developers and learning how to facilitate the different meetings to optimize for outcome.
Mohsin Sumar
It was well worth my time, starting with the videos to prepare and the interactions with others of varying skills wanting to learn more about being a ScrumMaster.
David Harms

Read more from people who’ve taken Mountain Goat Software training »

Upcoming Live Online Training

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with Brian Milner – $900 Register
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with Lance Dacy – $900 Register
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with Brian Milner – $900    $800
(Early Bird Price through Oct 7) 		Register
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with Brian Milner – $900    $800
(Early Bird Price through Oct 14) 		Register
All courses include:
Money-back guarantee
Training recording provided
Certification and exam fee included
12 months follow-on support in the Agile Mentors Community

Our Instructors

Mountain Goat has handpicked instructors that share our training values. These are people with deep experience, who are leading teams with agile today and can give you real-world answers about what does and doesn’t work.

Mike Cohn

Mike Cohn

With 20+ years of agile training experience, Mike has honed a talent for explaining agile concepts with clear illustrations and real-life examples. Participants enjoy his passion for teaching the agile methodologies in a relatable and digestible way. 

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Brian Milner

Brian Milner

Brian is the Senior Vice President of Training and Coaching with Mountain Goat Software and is a Certified Scrum Trainer. Starting out as a developer, Brian worked up through management layers, then transitioned to Scrum Master and then Coach. His practical experience in both waterfall and agile organizations helps him clarify what works and what doesn’t, plus he has many years’ experience helping teams transition to agile. 

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Lance Dacy

Lance Dacy

As a Certified Scrum Trainer, Lance has trained and coached teams through many successful Scrum implementations since 2011, from Fortune 20 companies to small start-ups. Lance is also experienced in showing agile coaches and managers how to help cross functional, self-organizing teams deliver high value for customers as early as possible by using Scrum. 

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Mitch Lacey

Mitch Lacey

Mitch Lacey is an agile practitioner and trainer and the author of the popular book, The Scrum Field Guide: Agile Advice for Your First Year and Beyond. Mitch has been an agile practitioner since 2006, and has more than 20 years of experience managing projects. He has worked with Microsoft, Oracle, Bio-Rad, Costco, DemonWare, Morningstar, SAP, and more.

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Scott Dunn

Scott Dunn

Scott Dunn has more than 20 years of experience in management, project management (PMP), engagement management, and software development (MCSD). He’s worked in a variety of areas and industries from social media to mortgage banking, healthcare, defense, e-commerce, plus state and local government sectors.

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Lucy O’Keefe

Lucy O’Keefe

Lucy has been a developer, Product Owner and Scrum Master in many scrum teams during her 28 years of IT experience. This brings a valuable perspective to the Teaching Assistant role as she helps students have a great training experience.

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Training Videos

Book this course and receive over 3 hours of pre-training videos to keep. Each lesson is 5-10 minutes and delivered by Mike Cohn.

The videos help you prepare for the class. With everyone starting day one with a shared understanding of the fundamentals, you can dive into deeper topics and discussions straight away.

This means you have more time over the two days to practice the skills you need to excel in your role.

 

Team Home

Team Home is a collaboration platform that we designed for our courses. It is optimized for live, online training. Participants benefit by collaborating in ways beyond what is possible with generic whiteboard software such as Mural or Miro. Instructors can observe activity across all rooms, improving the effectiveness and efficiency of exercise debriefs.

 
ScrumAlliance Badge
After completing CSM training and passing the exam you will be registered with the Scrum Alliance as a Certified ScrumMaster

16 PDUs within the PMI.
16 SEUs towards your CSP designation within the Scrum Alliance.

Additionally, if you currently hold a certification with the Scrum Alliance, attending this course will automatically advance your previous certification expiration date to the new certification expiration date.

Course Outline

1. Scrum Overview

  • Agile
  • Scrum

2. Sprinting

  • Timeboxes
  • No Changes Allowed
  • Reciprocal Commitments
  • Defining Done
  • Sprint Types
  • Introducing Change into a Sprint

3. Developers

  • Rights & Responsibilities
  • Self-Organizing
  • Cross-Functional
  • Collaborating
  • Component and Feature Teams

4. The Product Owner

  • What is a Product Owner?
  • Rights & Responsibilities
  • Managing Stakeholders

5. The Scrum Master

  • The Scrum Master    
  • Rights & Responsibilities
  • Four Facilitation Techniques
  • Coaching, Mentoring, Teaching & Facilitating
  • The Scrum Master in Dual Roles
  • Servant Leadership

6. Managers

  • Project Managers
  • Functional (Department) Managers

7. Product Backlog

  • Responsibilities & Attributes
  • User & Job Stories
  • Two Ways of Adding Detail
  • Progressive Refinement
  • Organizing the Backlog
  • Story Splitting

8. Estimating

  • Relative Estimating
  • Story Points
  • Ideal Time
  • Affinity Estimation
  • Three Ways to Estimate Velocity

9. Planning

  • Fixed-Date Plans
  • Fixed-Scope Plans
  • Creating the Plan
  • Technical Debt

10. Sprint Planning

  • Meeting Responsibilities
  • The Sprint Goal
  • The Purpose
  • Capacity-Driven Sprint Planning
  • Velocity-Driven Sprint Planning
  • Decomposing Stories into Tasks
  • Working Out of Order
  • What To Do When the Product Owner Is Missing

11. Other Scrum Meetings

  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective
  • Product Backlog Refinement

12. Scaling Scrum

  • Scaling Guidelines
  • Scaling the Planning Meeting
  • Scrum of Scrums
  • Communities of Practice